COVID-19 EXTENDED RETURNS
During this period we are offering an extended returns period of 45 days. We advise using my 'Hermes' or 'Parcels to go' to arrange collection of your return both of which are competetively priced and reliable.
Services may be delayed to some areas, we use royal mail who are still operating.
The following delivery services are available in the UK.
Royal mail 2nd class standard delivery 3-5 days. During peak times this make take longer.
Royal Mail 1st class tracked 1-2 days Monday-Thursday when ordered before 1pm
Next Day £6.95
Royal Mail Special delivery, this service Guarantees next day delivery when ordered before 1pm Monday-Thursday
Orders over £40 now qualify for free standard delivery.
If you live locally to us you can pick up your parcel and drop off any returns to our warehouse on a Monday-Friday 9am-3pm.
Our address is Unit 8, The Aztec Centre, 50 Nuffield Road, Poole, Dorset, BH17 0RT. You can call us on 01202 649908 if you have any questions. we will email you when your parcel is ready to collect.
Highstreet Outlet accepts returns within *28 days of receipt provided the garment is unworn and in the original packaging. Refunds are issued on the day the item arrives, and return costs are the responsibilty of the buyer unless the item is faulty, in which intstance please contact us on [email protected] so that we can assist.
We do advise obtaining proof of posting.
Returns should be sent to ;
Highstreet Outlet Clothing Ltd
Unit 8, The Aztec Centre,
50 Nuffield Road