Highstreet Outlet Privacy Policy

Highstreet Outlet Clothing Ltd is an online clothing retail company based in Poole, Dorset.

We operate as one single company alone.

(Highstreet Outlet is also Referred to as `we’ or `us’ in this policy)

Overview

Maintaining the security of your data is a priority at Highstreet Outlet, and we are committed to respecting your privacy rights.  We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies whether you visit our online store or visit our warehouse shop provides you with information about;

- how we use your data;

- what personal data we collect;

- how we ensure your privacy is maintained; and

- your legal rights relating to your personal data.

 

Promotional communications

Highstreet Outlet uses your personal data for electronic marketing purposes and will occasionally send a promotional letter by mail.

Highstreet Outlet aims to update you about products & services which are of interest and relevance to you as an individual. 

You have the right to opt out of receiving promotional communications at any time, by:

2. making use of the simple “unsubscribe” link in emails or the “STOP” number for texts; and/or

3. contacting Highstreet Outlet via the contact channels set out in this Policy.

 

Web Banner Advertising

 

If you visit our websites, you may receive personalised banner advertisements whilst browsing other websites.  Any banner advertisements you see will relate to products you have viewed whilst browsing our websites on your computer or other devices. 

These advertisements are provided by Highstreet outlet via market leading specialist providers using ‘cookies’ placed on your computer or other devices (see further information on the use of cookies in our Cookie Policy).  You can remove or disable cookies at any time - see below for further information.

Sharing data with third parties and Our service providers and suppliers

 In order to make certain services available to you, we may need to share your personal data with some of our service partners.  These include IT, delivery and marketing service providers.

Highstreet Outlet only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.  We ensure these providers understand their obligations relating to data protection and security, which mean they can only use your data to provide services to Highstreet Outlet and to you, and for no other purposes. As part of the service we provide to you Feefo may contact you to seek reveiws on products and services you have received.

 

Other third parties

Aside from our service providers, Highstreet Outlet will not disclose your personal data to any third party, except as set out below.  We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:

- credit reference agencies where necessary for card payments;

- Governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: -

- to comply with our legal obligations;

- to exercise our legal rights (for example in court cases);

- for the prevention, detection, investigation of crime or prosecution of offenders; and

- for the protection of our employees and customers.

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.

On some occasions, where you have contacted us to ensure that you do not receive any marketing from us, we will securely store your information to ensure that we can continue not to contact or market to you.

Cookie Policy

Cookies

Highstreet outlet places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites.

Cookies are essential for helping us deliver a high quality website and online shopping experience for our customers, and some collect information about browsing and buying behaviour.

By using and browsing the Highstreetoutlet.com website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

 

How do I disable cookies?

We use cookies to give you the best online shopping experience. If you would rather disable your cookies, you will need to change your browser settings. You can do this by following the instructions below, based on which browser you use.

Internet Explorer
1. On the menu at the top of the screen click ‘Tools’ then ‘Internet Options’.
2. Click on the ‘Privacy’ tab.
3. Check what setting the slider is on. If it is set to ‘Block All Cookies’ this means you may not be able to see some web pages correctly. 
4. Select ‘Medium High’ as this means you can browse the web without any issues but continues to block cookies that are used to contact you without consent. 
5. Click ‘Apply’ then ‘OK’. 
6. Refresh the page you are on and try viewing it again. 

Firefox
1. On the menu at the top left of the screen click ‘Firefox’ (or if you are using Windows XP, click ‘Tools’).
2. On the drop-down list, click ‘Options’.
3. Click on the ‘Privacy’ tab.
4. Next to the words ‘Firefox will:’ there is a drop-down menu. Select ‘Use custom settings for history’. 
5. Look at the section below the drop-down menu. Uncheck ‘Accept cookies from sites’ to disable cookies. 
6. Click ‘OK’. 
7. Refresh the page you are on and try viewing it again. 

Chrome
1. On the top right of the screen click the Chrome tool icon. 
2. On the drop-down list, click ‘Options’.
3. A new tab will open. On the left hand side click ‘Under the Hood’. 
4. In the ‘Privacy’ section click ‘Content settings’.
5. On the page that appears, you can choose from two options. Click ‘Allow local data to be set for the current session only’.
6. Refresh the page you are on and try viewing it again. 

Opera
1. On the top left of the screen click the Opera icon. 
2. On the drop-down list, click ‘Settings’ then ‘Preferences’.
3. A new window will open. Click the ‘Advanced’ tab. 
4. On the left hand side, click ‘Cookies’.
5. You can choose from two options. Click ‘Accept cookies only from the site I visit’.
6. Refresh the page you are on and try viewing it again. 

Safari
1. On the top right of the screen, click the settings icon.
2. On the drop-down list, click ‘Preferences’.
3. A new window will open. Click the ‘Privacy’ tab. 
4. Select the option to block cookies. 
5. Refresh the page you are on and try viewing it again. 

 

Contact us

You can contact us on

enquiries@highstreetoutlet.com or 01202 649908

or write to us at;

Highstreet Outlet Clothing Ltd

Unit 8, The Aztec Centre, 50 Nuffield Road, Poole, Dorset, BH17 0RT

 

Your right to understand what data has been collected on you

 

Should you wish to obtain details regarding any data we may have collected on you, please write to us and we will respond, with the details, at no charge and within 28 days.

Equally if you do have any questions which have not been addressed within this policy please do contact us using the details provided above.

 

 

 

 

 

 

 

 

 

 

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